How To Keep Your Lifeline Benefit Every Year
By FreePhone Atlas editors · Updated · Page 6 of 6
5. Keep Your Contact Details Current
Most problems with keeping Lifeline come from missed messages. Make sure your provider has your current mailing address, phone number and email, and update them whenever they change.
Keep copies of your eligibility documents somewhere easy to find, such as a folder or photos on your phone, so you can respond quickly when a recertification request arrives. Save your provider's customer service number as well.
If you lose your benefit by mistake, contact your provider right away. In many cases you can recertify or reapply quickly and get your service back without changing your phone number.
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