How To Keep Your Lifeline Benefit Every Year

1. Recertify On Time

Every year you must confirm that you still qualify. This is called recertification. In many cases it happens automatically, when the Lifeline system can confirm your eligibility from state or federal records. If it cannot, you will receive a notice asking you to recertify.

The notice usually comes by mail, text or email, from either the National Verifier or your provider. You will typically have 60 days to respond. You can usually recertify online, by phone or by mail, and you may be asked for current proof of a benefit program or your income.

If you do not respond in time, your Lifeline benefit will end and you will need to apply again.